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Printing: Mobility Print

PostedDecember 1, 2022
UpdatedSeptember 11, 2024
Mobility Print Logo

Messiah’s PaperCut printing system provides AnywherePrint capabilities using PaperCut’s MobilityPrint utility.  The PaperCut system provides the following features…

  • Secure printing – sensitive jobs will not sit uncollected on the printer. Jobs only print when released by the user using their Messiah ID card or credentials.
  • Find-Me Printing – provides a roaming print solution where users print to a single queue and jobs can be retrieved at any printer where they authenticate.

IMPORTANT NOTE:  Your device MUST be connected to the Messiah Secure wireless network or a campus ethernet connection to use Papercut.

COMMON PRINTING QUESTIONS & ANSWERS

How do I get the Mobility Print software for my device?

You must first make sure your device is connected to the Messiah Secure wireless network or via a working on-campus wired ethernet connection.

Once you have met these connectivity requirements, instructions for obtaining and installing the Mobility Print client can be found on the Messiah Press website.

B&W or Color. It's Your Choice!
  1. Toshiba anywhere selectWith the document/file open, choose the Print action.
  2. When the Print window appears, select the Toshiba-Anywhere or Lexmark-Anywhere based on the brand of printer in the area to where you will be sending.
  3. Select Color or B&W (the location of this setting is application based and may differ from application to application, however, should be relatively easy to find).
  4. Click OK
  5. Go to any printer/copier and release your print job with your ID card or credentials.
When printing from my Mac, the job doesn't print or sits in the queue showing Hold for Authentication

Note:  You may need to click on the printer’s icon in the Dock at the bottom of your screen in order to display the Print Queue status window.

  1. Authentication confirmationClick on the Retry circle icon to the far right of the job awaiting authentication.
  2. When prompted, enter your Messiah username and password in the credentials fields.
  3. Click the check box next to “Remember this password in my keychain”.
  4. Click OK

Your job should now be released to the printer.

How do I cancel a Print or Copy job at a Toshiba printer?

To cancel a COPY job in progress:

  1. On the Toshiba copier/printer, touch the stop button on the control panel.
  2. After the job stops, touch memory clear on the touch screen to delete the job.

To cancel a PRINT job in progress:

  1. On the Toshiba copier/printer, touch copy on the control panel. (This will remove the Papercut screen on the touch screen)
  2. Touch job status on the lower right corner of the touch screen
  3. Touch the job name to select it Touch delete
How do I cancel a Print or Copy job at a Lexmark Printer?

Canceling a copy job while the original document is in the Automatic Document Feeder:

  1. When the ADF begins processing a document, touch Cancel Job on the printer control panel.

Canceling a copy job while copying pages using the scanner glass

  1. From the home screen on the printer/copier, touch Cancel Job.
  2. “Canceling” appears on the display.
  3. When the job is canceled, the Copy screen appears.

Canceling a copy job while pages are being printed

  1. From the printer control panel on the printer/copier, touch Cancel Job or press on the keypad.
  2. Touch the job you want to cancel, and then touch Delete Selected Jobs.

Note: If you press on the keypad, then touch Resume to return to the home screen.

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